Sunday, January 31, 2010

DREAMS

Currently we are being used only for talent management : hence we are more connected into HR.

We should also start a CMP (Change Management Program) for change management : need of SBU Heads. We have already begun Welspun along the same lines.

There can even be a refresher program on new developments

MONTHLY FACULTY REVIEW

Review Mix
Review Ratings
Review Feedback
Take decisions : MOM

MEETING AFTER THE BATCH LEAVES THE CONTACT

  • Daily Report from Administrative COCO : who was absent /  perpetually late / skipping sessions : communicate this information ? 
  • Report from subject COCO : did the faculty cover the planned syllabus in the class? : did the faculty explain the assignment in the class ? what material was given in the class?
  • Report from the RA : which classes did she attend ? did the faculty cover the planned syllabus in the class? did the faculty explain the assignment in the class ? what material was given in the class?
  • Schedule changes : faculty : skipped, late arrival, late departure, rescheduled
  • actual faculty mix
  • Pending payments were recovered ?
  • what needs to be communicated to the administration ?
  • MOM of the round up session

Thursday, January 28, 2010

FACULTY GUIDELINE

“Guest-Net” : Guest Network

Speakers
Teachers
Advisors 
Counselors
Experts

About SPJIMR
S P Jain Institute of Management & Research (SPJIMR) is a leading Business School and is
ranked in “Top 10” in India and among “Top 25” in Asia. Its vision is to influence the practice of
management in various segments of the society to create a value-based growth. It has formed
various centers who specialize in serving specific segments in society with clear objectives

 PGDM : Young graduates wanting to do an MBA
 EMP : Working executives wanting to upgrade their capabilities and career prospects
 FMB : Next Generation wanting to join an existing family business to take it to next level
 SYB : Entrepreneurs wanting to start a new business
 PGPM : Executives taking a break in their career to re-equip themselves for a faster track
 DOCC : Not-for-profit organizations to become familiar with management techniques

About SPJIMR’s Executive Education Center
Its Executive Education Center caters to the education and training needs of the industry
wanting to upgrade the capabilities of their executive level employees in order to retain them and
accelerate their contribution to the business. This is currently being accomplished through
EMP Program

An MBA-Equivalent program for working executives called EMP (Executive Management
Program). Under this program, “Partner Companies” sponsor their high potential executives
with more than 5 years experience for a program which lasts 7 consecutive quarters. Each
quarter the participants come for an on-campus contact program which lasts 9 days (10% of
their time). For the remaining 90% of their time, the participants go back to their workplaces.
When they are on campus, the focus is on learning and discussing concepts. When they go
off campus, the focus is on applying the concepts they have learnt to their jobs in their
companies – we call this “contextual customization”.

This 7 quarter program runs in 3 phases
o foundation phase focuses on learning the language and principles and tools of various
managerial subjects
o integration phase focuses on applications with cross-functional collaborative working
in the background
o customization phase focuses on learning to learn through elected self discovery and
also by undertaking a dissertation project

This EMP program is one of the only 2 “Executive MBA” programs from India which are
accredited by AMBA (Association of MBAs) of UK as being MBA-Equivalent and at par
with the 128 programs from 62 countries of the world.

MDP (Management Development Programs)
We do not currently conduct any “Open Enrollment” MDP programs. However, we do support
our Partner companies in custom designed inputs to support their strategic / business needs and
initiatives.
Consultancy / Research / Cases / Projects
We see this as being mutually beneficial to us as well as the industry.
About Guest-Net
Many people like you in our society have a spirit of volunteerism in them for a good cause and
are motivated by the ideas of giving back to the society, putting their talent to use, association
with a noble profession of teaching and keeping contact with the industry. These are the kind of
people we seek to be associated with. However we do give a certain amount/token to indicate our
appreciation.
You can volunteer to associate with us as a speaker, teachers, advisor, counselor or experts. In
the area of Executive Education there are many opportunities to be associated with us and some
of these are listed below.
1. GUEST SPEAKER : typically takes 1 session ( 90 minutes) or 2 sessions (180 minutes) and
talk about a stimulating and current topic which is not covered in a text book. It can be a new
application, new angle or a new development. A Guest Speaker is expected to be employed
in a senior capacity in a good company. Attributes of seniority, leadership, innovation and
communication are expected from the speaker.
2. GUEST FACULTY : take at least 2 sessions (180 minutes) and sometimes can take an entire
contact of 8 sessions (720 minutes). Under this, the teacher has to adhere to the master
architecture of the program and take part in preparing academic plan, materials, assignment
and question setting and providing guidelines for evaluation.
3. ADVISOR : helps us in the areas of (a) evaluating and advising us in the areas of selecting
participants (b) crystallization and review of projects and dissertations (c) forming and
modifying course curricula (d) attending industry meetings (e) contacting industry (f)
guiding resource persons.
4. COUNSELOR : helps us in engaging sensitively with given participant/s and help them
resolve their difficulties. These may be subject difficulties or general difficulties.
5. EXPERT : helps in bringing his/her special expertise to bear on a particular teaching and
consultancy area and give recommendations and help act on them

Wednesday, January 27, 2010

Key EMP Processes

My initial thoughts are there are 8 important processes which must work to make us successful.



  1. Learning Development : admissions, assignments, examinations, dissertations
  2. Contextual Customization : 2 subprocesses (1) assignments (2) dissertations
  3. Design and delivery of teaching : architecture, academic plans and materials
  4. Customer Satisfaction : 4 subprocesses (1) HR Heads (2) Bus Heads (3) Executives (4) Alumni
  5. Business Development : finding new customers and executives
  6. Faculty development : selection, deploying
  7. Payment process
  8. Hostel and classroom arrangement

For each process we need to define (1) Process Owner (2) SOP - standard operating procedure and template (3) targets and review of measures

Key questions - is there an OBJECTIVE EVIDENCE of
  • your having identified the right parameters to measure ?
  • if yes, your actually measuring these parameters ? 
  • if yes, your analyzing the trends and learning from this measurement ?
  • If yes, acting on these ?

CLIENT SERVICE STANDARDS

Dear Shweta
The description of the work assigned to you for clients assigned to you will be as follows.

I would like to visit each partner company to meet the Head of HR every quarter and you will prepare PPT as well as supporting documents for this meeting under the guidance of the Program Co-ordinator.

PERFORMANCE OF THE PARTICIPANTS

  • The names of the participants who are doing well - and those who are not doing well.
    "Doing well" would mean attendance, punctuality, assignment submissions, as well as grades in academics. 
  • List of current "work in process" candidates and flagging of the top and bottom performers.
    For each bottom performer a recommendation of what action we are proposing
  • One page summary for each "A class" project done by the participants : Title, Brief synopsis, Name of the Mentor and the Faculty.
  • Files of
    • Mentors' quarterly Report
    • Participants' round-up feedback
  • Key events between this and the next visit : mentor meets, admission deadlines, project presentations 

ACADEMIC MATTERS
  1. Topic if any identified by a faculty / RA of SPJIMR to write an article / case / mini-case based on project, group work etc
  2. Inform them of academic development that have taken place and seek their input into future matters

COMMERCIAL MATTERS
  1. Latest outstanding statement
  2. Payment and MOU related issues if any
  3. Cumulative yearly summary of participants, fees charged and those who passed, dropped out, postponed
  4. Inform them of new developments on administrative side and seek their inputs into such issues (scheduling etc)

ALUMNI PROGRESS
  1. Current locations, designations, responsibilities and contacts of alumni

If there is something which Bindu cannot clarify, I shall be pleased to do it. The Tata Motors PPT is herewith. I have deleted participant's pictures and testimonials from it and also some pictures to make the file lighter for travel.

THEMES IN P&P

 1.  Performance Planning Systems and Processes
2.  Navigating and Managing Change
3.  Having crucial conversations /confrontations : Promises / Duty / Behavior violations
5. Being on the right side of the law : contract, employment, disputes, patents etc 
6.  Leadership and Management  
7. Profiling Jobs, Selecting People, Onboarding them, motivating, monitoring 
8.Healthy organization : succession, development, training, reorganzing for future